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Trace and Access CoverA guide from ADI Leak Detection
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Terms of use

The short version: this site is general guidance about trace and access cover. It is not insurance advice, and your own policy always has the final word.

Last updated 25 September 2026.

Call an engineer0333 567 2646

Who runs this site

Trace and Access Cover is published by ADI Leak Solutions Ltd, trading as ADI Leak Detection, registered in England (number 15870765), Unit 42 Basepoint Business Centre, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3RL. By using the site you accept these terms.

General guidance, not insurance advice

ADI Leak Detection is a leak detection company. We are not an insurer or an insurance broker, and nothing on this site is insurance, legal or financial advice.

Every policy is worded differently. What your insurer pays for, the limits and the excess depend on your own policy documents, so check them or ask your insurer before you rely on anything here. The policy check on the home page is a guide to the questions to ask, and it cannot confirm that you are covered.

Booking a leak investigation

This site does not take bookings. If you book an investigation by phone, it is carried out under ADI Leak Detection's terms and conditions of service, which are sent with every booking and cover prices, cancellations and the no find, no fee conditions in full. Where those terms differ from anything on this site, those terms apply.

Accuracy

We keep the information here accurate and up to date, but the insurance market and our own services change. We may update or remove content at any time without notice.

Our content

The text, photographs and design of this site belong to ADI Leak Solutions Ltd. You are welcome to share links to any page. Please do not copy the content or photographs to use elsewhere without asking us first.

Links to other websites

We link to other sites, such as insurers' and regulators' pages, where they help. We are not responsible for their content or how they handle your data.

Our responsibility to you

We are not liable for any loss arising from reliance on the general information on this site, including decisions about an insurance claim. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

Which law applies

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Questions about these terms: info@adileakdetection.co.uk.

Trace and Access CoverA guide from ADI Leak Detection

This guide is written and published by ADI Leak Detection. Leak investigations are carried out by ADI Leak Detection engineers across England, Scotland and Wales.

0333 567 2646, 7:30am to 6:30pm, Monday to Friday.

The guide

  • Trace and access explained
  • Cost
  • Making a claim
  • Finding the leak
  • Questions
  • Privacy notice
  • Terms of use
  • Accessibility

Accreditations

  • CIPHE
  • WIAPS
  • WaterSafe
  • SPATA
  • CSCS

ADI Leak Detection is a trading name of ADI Leak Solutions Ltd, registered in England, company number 15870765. © 2026 ADI Leak Solutions Ltd. Policy terms vary between insurers: always check your own policy wording.