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Trace and Access CoverA guide from ADI Leak Detection
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Accessibility statement

We want everyone to be able to use this guide, whatever device they use and however they read the web.

Last updated 25 September 2026.

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The standard we aim for

Trace and Access Cover is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What you should be able to do

  • Use every page, menu, question and the policy check with a keyboard alone, with a clear outline showing where you are.
  • Zoom text up to 200% and read pages on screens as narrow as 320 pixels without scrolling sideways.
  • Read all body text at a contrast ratio of at least 4.5 to 1 against its background.
  • Use a screen reader: each page has one main heading, the headings follow in order, photos have text descriptions, and menus are labelled.
  • Turn off animation: if your device asks for reduced motion, the site's one animation is switched off.

How we tested it

Before publishing, we checked every page in a real browser at phone, laptop and wide-screen sizes, measured text contrast, checked the page code with an HTML validator and tested the menus and the policy check by keyboard. This was our own testing. The site has not yet been audited by an independent accessibility specialist.

Known limitations

The main way to reach us from this site is by phone. If a phone call is difficult for you, email info@adileakdetection.co.uk instead, and someone will reply.

Some photographs of engineers at work are less sharp than we would like. They sit alongside text, so no information depends on them.

Tell us if something doesn't work

If you find a part of the site you can't use, or you need the information in a different format, email info@adileakdetection.co.uk or call 0333 567 2646 (7:30am to 6:30pm, Monday to Friday). Tell us the page and what went wrong, and we will fix it or get you the information another way.

Trace and Access CoverA guide from ADI Leak Detection

This guide is written and published by ADI Leak Detection. Leak investigations are carried out by ADI Leak Detection engineers across England, Scotland and Wales.

0333 567 2646, 7:30am to 6:30pm, Monday to Friday.

The guide

  • Trace and access explained
  • Cost
  • Making a claim
  • Finding the leak
  • Questions
  • Privacy notice
  • Terms of use
  • Accessibility

Accreditations

  • CIPHE
  • WIAPS
  • WaterSafe
  • SPATA
  • CSCS

ADI Leak Detection is a trading name of ADI Leak Solutions Ltd, registered in England, company number 15870765. © 2026 ADI Leak Solutions Ltd. Policy terms vary between insurers: always check your own policy wording.